This Refund Policy applies to all digital products (e.g., courses, eBooks, templates) purchased on our website. Please note that returns are not offered for digital products due to their intangible nature.
We are committed to your satisfaction and want you to be confident in your purchase. Therefore, we offer a full refund for any digital product within 2 days of purchase if:
- The product does not match the description or promises made on the sales page. This includes but is not limited to:
- The content of the product not covering the advertised topics or skills.
- The product fails to function as described (e.g., video playback issues, downloadable files corrupted).
- The product fails to meet your expectations based on the specific claims made on the sales page.
- You experience technical issues that prevent you from accessing or using the product (e.g., login problems, platform compatibility issues).
Refunds will not be issued for:
- Change of mind after purchase.
- Inability to complete the product due to personal reasons (e.g., lack of time, difficulty understanding the material).
- Unauthorized sharing of the product with others.
- Downloading or accessing the product after the 2-day refund window.
To request a refund:
- Please contact us within 2 days of purchase through our email at [email protected].
- In your request, please specify the name of the product you purchased and the reason for your refund request.
- We will review your request and respond within 48 working hours .
- If your refund is approved, the amount will be returned to your original payment method within business days.
Please note: We reserve the right to decline refund requests that do not meet the above criteria.
We encourage you to carefully review the product description and sales page before making a purchase to ensure it meets your needs.
We are always here to help! If you have any questions about this Refund Policy or our products, please do not hesitate to contact us.